Frequently Asked Questions:
- How long does it take to get an account setup?
- Once you submit our account registration form, one of our internet consultants will contact you to complete the process,usually within 12 hours.
Generally, you’ll be up and running within a couple of business days. - Why must I go through a consultant?
-
Many other company’s services provide automatic and instantaneous sign-up processes, but Eblast Magic is different for two reasons.
- First, we are very cautious about spam and we require the manual step to ensure that our users are serious and also willing to agree to our anti-spam policy.
- Second, we want to help you get a design for your emails on Eblast Magic and working directly with a consultant is the best way we can get you up and running quickly.
We apologize that we can’t provide instant setup, but our team of internet consultants and designers are ready and willing to help you get started when yourequest your account today. - What about support?
- About Our Support System:
- Eblast Magic has a great deal of helpful information built into the system and accessible through the “help” button at the upper right when you’re inside your account.
- In addition, you can email us with questions or problems By Emailing our Support Team.
- How does Eblast Magic integrate with my website?
- There are two main ways:
- First, you can put simple forms on your website to allow visitors to subscribe to your email lists.
- Second, you can automatically display all of your past email newsletters so that website visitors can see them.
This display is handled automatically by inserting some code (supplied) into your pages where you would like the links to appear. - Can my newsletter look like my website?
- It sure can.
- Take a look at ourportfolio page to see many of the design options available through Eblast Magic.
- How does EblastMagic work with my social network?
- Our designers can create a custom EblastMAgic template for you with these features included... or
- We can help by customizing a template that you have created and add this functionality.
- More advanced integration and analytics are available for a nominal charge.
- Do you include your logo or information in all emails?
- No. We feel that as part of our efforts to help strengthen your brand, to include our logo or contact info would be of poor taste.
- Is someone available for 1 on 1 training?
- Our consultants are available to assist you at any time should you need expert advice - free of charge.
- Our Designers work with you throughout the template design process to ensure your complete satisfaction.
- Can my newsletter look like my website?
- It sure can.
- Take a look at ourportfolio page to see many of the design options available through Eblast Magic.
- Can my newsletter look like my website?
- It sure can.
- Take a look at ourportfolio page to see many of the design options available through Eblast Magic.
